Patients’ Participation Group (PPG)

Did Not Attend (DNA)

In June, 115 patients did not arrive for their appointment. Please notify reception if you are unable to attend so the appointment may be offered to someone else.

Staff News

In the past few weeks, Nurse Ivonne Jarava Diegado, and receptionists Kim Rawlings and Raihgan Barker, have left the practice. The practice is recruiting for all vacancies.

Staff Training Date - 14th October, 12:00 noon until 4:00pm

Kingsland Surgery and Dispensay will re-open at 4:00pm. During the afternoon, you can still contact reception in an emergency or complete an Anima form online if you need to get in touch.

Information

The Practice pharmacies can only dispense medication that has been prescribed by Mortimer Medical Practice.

If you have any concerns or issues you would like me to raise at our PPG meetings, please contact me at rosie.mortimerppg@gmail.com. The PPG are not able to deal with complaints; these need to be dealt with by the Practice Manager by calling 01568 708214.